How do I get ahold of FedEx SmartPost?

For more information about FedEx SmartPost, go to fedex.com/ us/ smartpost. To get started using this contract-only service, contact your FedEx account executive or call 1.800. GoFedEx 1.800. 463.3339.

Can you pick up packages from FedEx SmartPost?

FedEx SmartPost, which is similar to UPS SurePost, is a hybrid shipping service with which FedEx will pick up packages from the shipping destination, and then hand the packages off to the U.S. Postal Service (USPS) for the final delivery to the end customer.

What is FedEx additional handling surcharge?

Many FedEx shippers see an additional handling charge on their FedEx invoice and wonder what it is and why it is so expensive. Additional handling charges are an added fee because the package did not conform to FedEx’s characteristics. They have to treat the box differently than the rest.

What is FedEx surcharge?

FedEx defines a residential surcharge as a shipment addressed to a home or private residence, including locations where a business is operated from the home, and/or a shipment in which the shipper has designated the delivery address as residential. UPS and FedEx charge a higher rate for residential addresses.

How do I talk to a real person at FedEx?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

Why did FedEx give my package to USPS?

When FedEx or UPS transfers your package to the local Post Office it is because that is just what the shipper paid for. FedEx-SmartPost and UPS-SurePost are products that FedEx or UPS does the long-haul transport, and then transfers the package to the Post Office for delivery.

Do I have to pay FedEx import duty?

The person or business receiving the shipment is legally obliged to pay Duty unless the sender has agreed to accept these charges in the contract of sale. What is the clearance administration charge? FedEx pays the Duty and Tax charges on your behalf to ensure we can deliver your shipment as quickly as possible.

How much does FedEx charge to clear customs?

UPS / FedEx shipments Customs Clearance

What is meant by surcharge?

A surcharge is an extra fee, charge, or tax that is added on to the cost of a good or service, beyond the initially quoted price. Often, a surcharge is added to an existing tax and is not included in the stated price of the good or service.

Why is FedEx so bad?

FedEx is still suffering in part from the loss of the Amazon contract. In addition, the pandemic shifted the emphasis to residential delivery. FedEx’s strategy was to fob this less profitable business onto independent contractors, and those contractors have developed a decidedly mixed reputation.

Do FedEx drivers deliver SmartPOST packages?

In some cases, when FedEx is already near a package’s destination and the delivery would be easy and efficient, FedEx drivers deliver parcels themselves. But the majority of SmartPost packages move through USPS trucks. Is FedEx SmartPost right for my business?

What is fedfedex SmartPOST® returns?

FedEx SmartPost® Returns is an ideal way for businesses with over 100 returns a day to provide customers with a convenient returns method for low-weight residential packages. It’s a cost-effective, reliable solution that utilizes the strength of the FedEx network and all public access points of the USPS.

How does fedfedex transport my package?

FedEx transports that shipment through its trucks, warehouses and fulfillment centers. Normally, the final leg of this journey is from the final FedEx warehouse to customers’ doorsteps.

What is SmartPOST and how does it work?

USPS carries SmartPost parcels for the final leg of their journey, known as the “last mile.” Cheaper than standard ground shipping, SmartPost offers shippers a cost-saving option and reduces FedEx’s workload. It’s also slower, and while it offers unified tracking, customers may find it confusing.