How do I report a Telstra landline fault?

Call 13 22 03 to report the fault and set up call forwarding.

How do I report a fault on my landline?

Opt to call the customer service line on your phone bill using an online calling service or another person’s phone in order to report directly that your phone line is fault. Request a service order so that they will be sure to respond to your service call promptly. Check your phone after the service call.

How do I check my Telstra phone line?

You can call Telstra faults on 13 22 03 and get them to test your line.

Can I report a fault on someone else’s Telstra line?

Re: How does one report a fault on someone elses home phone service? If you call 132203 to report the fault, then the consultant should be able to check the line remotely (by calling it) and put in a request to get it repaired.

Why is my landline crackling?

There may be an issue with the connection coming from your local exchange or the signal being sent from your landline provider. More often than not, the reason for a crackling noise in your cordless phone is due to interference from other electronic devices or a poor signal between your phone and the base unit.

How can I test my phone line?

Unplug the short-wired phone plug from the jack in the interface corresponding to your phone line and plug in the phone (or tester). A dial tone (or proper lighting sequence) will tell you that the phone company is not at fault. If you receive no dial tone, get on the cell phone and call the repair service!

Why is my landline not working but my internet is?

If a landline phone is dead but the internet is working and the modem is fine, does a switching problem make sense and is that a difficult fix? Either the modem has a problem or there is an internal network error. Try powering off the modem to see if a cold reboot will clear the problem.