Common questions

How do I make a claim on my Barclays phone insurance?

How do I make a claim on my Barclays phone insurance?

To make a claim over the phone, report an emergency or discuss an existing claim, call us on 0800 027 9844. Lines are open 24/7.

How many times can you claim on phone insurance Barclays?

Loss, damage and breakdown protection Make unlimited accidental damage and breakdown claims, plus up to four loss or theft claims for your mobile phones. Plus, up to four successful claims for gadgets (whether for loss, theft, damage or breakdown) in a 12 month period.

How do I make a tech pack claim?

– You can make a claim at, by using our Tech Pack device insurance app, which can be found by searching for ‘Tech Pack Mobile and Gadget Cover’ through iTunes or Google Play, or by calling the customer helpline on 0800 158 3199*.

How do I claim phone insurance?

You must contact the network of your cell phone and blacklist your phone immediately. You need to report the theft to the nearest police station and obtain a case number within 24 hours of the incident, thereafter contact your insurance provider to proceed with a claim.

Does Barclays Premier include phone insurance?

This mobile phone insurance policy is available as part of the Premier Tech Pack, subject to you having a Qualifying Account. The Qualifying Account is the Premier Current Account, Barclays Bank Account or Barclays Basic Current Account to which your Premier Tech Pack has been added.

Who is Barclays gadget insurance with?

Barclays Tech Insurance Mobile and gadget insurance administered by Likewize and underwritten by American International Group UK Limited (“AIG UK”).

How soon can you claim on Barclays tech pack?

phone is lost or stolen, and for up to 24 hours after discovery of the loss or theft. A claim for network charges can only be considered after a claim for the mobile phone has been accepted. ! Gadgets must be less than 5 years old at point of claim.

Does Barclays tech pack cover loss?

This Policy provides worldwide coverage against Damage, Loss, Theft and Breakdown for up to 4 Mobile Phones and an unlimited number of Gadgets that are owned by You or Your Family Members. – 4 approved claims (whether for Loss, Theft, Damage or Breakdown) for all Gadgets registered under this Tech Pack.

Can I claim for lost phone?

How to make a claim. If your phone has been lost or stolen, contact your local police station as soon as you notice it is missing and make a note of the incident number. You should also call your network provider, so they can stop your service and prevent any unauthorised use of your phone.

Does phone insurance cover cracked screens?

Protection 360 T-Mobile’s most comprehensive insurance plan covers device malfunctions, accidental damage (including cracked screens and water damage), loss and theft. Additional accessories that came with your phone are only covered if they are lost or stolen with your phone.

Does Barclays tech pack cover accidental damage?

You can make up to 4 loss or theft claims for mobiles and 4 for gadgets in any 12 months. Unlimited claims for accidental damage and breakdown. Mobile phone and gadget registration is recommended to simplify any claim you may make. You can register your devices online in a few simple steps after you buy the Tech Pack.

When can I claim with tech pack Barclays?

If you bought your Pack recently, you’ll need to wait 48 hours before you can set up your account. But your cover starts from the day you purchase the Pack, and you will be able to make a claim for anything the Pack covers that happens from that date.

What mobile phone cover do I get with Barclays?

Your Barclays account gives you worldwide cover for your mobile phone and gadgets. Mobile phone cover for loss, theft, damage and breakdown (including faults) Gadget cover for theft, damage and breakdown (including faults) Register your mobile phones and gadgets. Log a claim if something unfortunate happens to your mobile phone or gadget.

What are the mobile phone and Gadget insurance ratings for Barclays?

The mobile phone and gadget insurance within our Tech Pack have been given 5 Star Ratings by Defaqto, an independent financial information business. When you add one or more Packs to your Barclays Bank Account, you’re eligible to apply for an overdraft, of which the first £200 will be fee-free (subject to status and application).

What is the tech pack from Barclays?

Tech Pack. Our Tech Pack takes care of up to 4 mobiles and an unlimited number of gadgets worth up to £1,500 each. That means tablets, laptops, sat navs, smartwatches, cameras and more are all protected, wherever you go. The Tech Pack is available to new or existing customers who have a Barclays current account.

How do I make a claim over the phone?

To make a claim over the phone, report an emergency or discuss an existing claim, call us on 0800 027 9844. Lines are open 24/7. Find more help here